The Holidaymaker ‘You’
LMS Caravan Holidays ‘We’
1) Arrival time 16.30 pm at the commencement of your holiday. With a departure time of 10.00 am.
2) Please return the keys to the key lock box at the end of your holiday. Failing to do this will result in
losing your deposit.
3) No more than the maximum sleeping capacity of the caravan is allowed at any time. This is to comply
with the fire and safety regulations. More people in the caravan than the number of berths can also
make for an uncomfortable time for all. Any infringement of this rule will result in the immediate loss
of your holiday with no monies refunded.
4) LMS Caravan Holidays understand that accidents do occur. If any of your party does have an accident
please could you replace the item if it’s something small? If it’s a large item and this is not possible,
please inform LMS Caravan Holidays before the end of your stay so we can arrange a replacement and
send you the bill or deduct it from the deposit.
5) Our aim is to hire caravans to a very high standard; we believe that all guests have the right to expect
such a service. To help us achieve such a very high standard, all our guests agree to take care of the
caravan, which they are renting and will leave the caravan in an undamaged, clean, and tidy condition
at the end of their holiday.
6) There is a surcharge of £75.00 for any damages or breakage; this will be returned once the caravan
has been inspected. If the caravan is left in a damaged, untidy and dirty condition at the end of your
stay you will lose your surcharge to cover the additional administration and cleaning cost. To prove that
caravans are left in unsatisfactory condition, photographs will be taken before the caravan is
cleaned and used as evidence.
7) Sorry no dogs allowed in the caravan due to park Rules;
8) Smoking is STRICTLY NOT allowed in any of the caravans. If you do smoke please do so outside and
dispose of your waste responsibly. Please be careful with Cigarettes at all times. The caravans are fully
checked each week ANY DAMAGE CAUSED BY SMOKING AND CIGARETTES YOU AGREE TO PAY THE
FULL COST TO RECTIFY THE DAMAGE.
9) Booking will only be accepted by Family’s, and over 25’s. No stags and Hen parties.
10) Only those named on the completed booking form are entitled to occupy the accommodation you
booked. You and the members of your party must observe the park rules at all times.
11) Owners cannot accept liability for any injury, loss, or damage suffered by you or any member of your
party: Unless there was wilful default by the owner of the caravan. : Death or personal injury was caused by owners’ negligence.
12) Please note the sites on which caravans are sited cannot be held responsible for any defects of the
caravan, all complaints/ injuries must be reported at once to LMS Caravan Holidays.
13) You must inform LMS Caravan Holidays if you or any of your party contract infections / contagious
diseases while on your stay, this is for other people's safety and personal hygiene!
14) Site passes can be purchased from the site reception at an additional charge.
15) Once you have read the term and conditions a deposit of £75.00 is required to secure your dates. This
£75.00 will be refunded within 48 hours of the last day of your holiday subject to the inspection of the
caravan.
16) Once the deposit has been paid LMS Caravan Holidays will send you a booking form within 24 hours. If you are booking online this is done through checkout.
17) Full payment is required 4 weeks before the starting date of your holiday. Failure to make full
payment by the required date will result in the cancellation of the booking and losing your deposit.
18) Once payment has been made in full you will receive check-in details a map of the site showing the
location of the caravan at least 24 hours before your stay.
19) We reserve the right to advertise bookings with different terms to these, but these are at our
discretion.
20) Payments are accepted by bank transfer only. This can be done via online banking, mobile banking,
in a branch. Or you Can pay online through the website.
21) Any personal details provided during the booking process will be stored securely, used solely for the
purpose they were provided, and not shared with any other parties. If you supply your detail but do
not proceed with the booking your details will be removed from my database.
Cancellation policy:
7 & fewer days before arrival – loss of 100% of holiday cost and deposit